This helpdesk is for Licensing issues (HomeSeer or Plug-in), RMA's (returning product for credit or repair), pre-sales questions and 30 free support.
You can submit support questions to our Priority Support Forum located here:
Priority Support Forum


If you just purchased software or hardware from us you are entilted to 30 days of free support. This support begins on the date you purchased the product. Register for our helpdesk here, create a new request and make sure you enter your order number. We will then assist you.

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