User Rights When Adding Cameras

Whether you are using a MyHS account or using a direct connection, the account you log into HomeSeer Mobile with must have Admin or Admin+Local user rights in HS3 to add a HS-CAM-I or HS-CAM-O. To check this, navigate to Tools > Setup, then click on the Network tab.

If the account with which you log in does not have Admin, use the drop-down menu in the User Rights column to select it.