Information on performing a full optimization of your Z-Wave Network
When first setting up your Z-Wave network, devices will not always readily recognize their neighbors to fill out the mesh network. The same can happen if you move a device from one location to another. Performing a full optimization on a device will help HS4 determine the best routes to get to your device and back to ensure proper communication speeds.
Access the Device Diagnostics page from Plugins > Z-Wave > Device Diagnostics
- From the Device Diagnostics page, use the drop-down menu to select the name of the device you would like to perform the connectivity test on. Click Continue.
- The function drop-down menu will be open, select Full Optimize, then click Continue.
- Click Start, then the system will log that it is performing optimizations for your device and move along to step 5 once it is complete. Click Details to review logs if the rescan does not succeed, you can see more detailed logs from Tools > Log. Click Finish and you will be returned to the Devices page, or Run Another Function if you need to rescan another device.
- Outside of cases where a new device has been added or an existing device has been moved, performing a full optimization on a device likely will not resolve communication issues. If you are experiencing communication issues with a Z-Wave device, try a rescan, or removing and re-adding it. Technical support can also be contacted here.